How Our Online Medical Weight Loss Program Works
Complete a secure medical intake, meet with a licensed U.S. provider online, and receive a personalized treatment decision based on your health information. If treatment is prescribed, medication delivery and ongoing follow-up are managed through your secure patient portal.
- Four-Step Telehealth Process
Your Online Weight Loss Journey, Step by Step
The online weight loss process begins with a medical assessment and provider review. Treatment is recommended only when it is considered medically appropriate for your individual needs.
Complete Your Medical Assessment
Answer questions about your health history, current medications, previous weight loss efforts, symptoms, lifestyle, and treatment goals.
Meet With a Licensed Provider Online
Your provider determines whether treatment is appropriate and recommends a personalized care plan based on your health needs and goals.
Receive Your Treatment Decision
Your provider determines whether treatment is appropriate and recommends a personalized care plan based on your health needs and goals.
Begin Treatment and Follow-Up Care
If medication is prescribed, fulfillment is arranged and your care team remains available for follow-up, treatment questions, and ongoing support.
What Your Online Weight Loss Program Includes
- Online medical assessment and licensed provider review
- Personalized treatment recommendation
- Prescription management, if medically appropriate
- Medication delivery, when prescribed and included
- Secure access to your patient portal
- Ongoing follow-up and treatment adjustments
- Refill review based on your treatment response
Available treatment options depend on your medical history, provider evaluation, state requirements, and the program you select.
Explore our online weight loss treatment options to learn more about the available programs.
Secure Online Medical Intake:
Your Medical History
Medical History and Treatment Goals
Complete a secure online medical intake covering your health history, current medications, allergies, symptoms, previous treatments, and weight loss goals.
Consent and Eligibility Review
Review the required consent information and confirm the details your provider needs before evaluating your eligibility for treatment.
- Virtual Appointment Access
Schedule Your Online Weight Loss Consultation
Choose an Available Appointment
After completing your medical intake, select an available time for your virtual weight loss appointment.
Use Your Secure Patient Portal
Access appointment details, medical forms, provider messages, treatment information, and prescription updates in one secure location.
Stay Connected With Your Care Team
Virtual Provider Support Throughout Treatment

Secure Messaging
Use secure messaging for treatment questions, administrative support, and updates between scheduled appointments.

Virtual Visits
Attend online follow-up visits when your provider needs to review progress, side effects, treatment response, or possible adjustments.
- Personalized Treatment Review
Receive a Personalized Treatment Recommendation
Treatment Options
Your provider reviews your goals, medical information, previous treatments, and potential risks before recommending an appropriate weight management approach.
Prescription Decision
Medication may be prescribed when medically appropriate. A completed assessment or consultation does not guarantee a prescription.
Depending on eligibility, treatment options may include semaglutide, tirzepatide, or phentermine.
- Ongoing Treatment Support
Prescription Refills and Medication Management
1
Submit a Refill Request
Request a refill through your secure patient portal when your medication is running low or when the care team instructs you to check in.
2
Provider Review and Confirmation
Your provider reviews treatment response, side effects, current health information, and continued eligibility before approving a refill or treatment adjustment.